Your property.

How do I become a client of Glovers Property Management?

Simply meet our Business Development Manager (BDM), complete a contract and we will take care of the rest. Even if you are with another agency we can contact them on your behalf and arrange transfer of the paperwork prior to contacting the tenants.

What are your fees?

Our plans include FREE advertising and marketing so meet with the BDM who can explain our service, benefits and what our fees cover.

How much will my property rent for?

The BDM will provide a written rental appraisal with a market range derived from comparative statistics, number of bedrooms, condition of house, location and features etc

Where do you advertise my property for rent?

Effective marketing is essential. Once the management contract is signed we arrange photos (same day preferably) and like to start the
marketing campaign asap. We advertise on websites such as trademe.co.nz and glovers.nz and use Trade Me’s viewing tracker to manage property viewings. We create window cards and ensure all three branches (Green Bay, New Lynn and Titirangi) have updated rental lists available for anyone who may walk into our offices. We erect signs to promote enquiry as this gives us more choices in selecting the best possible tenants for our property owners.

Enquiries.

All tenant enquiries are recorded in our dedicated enquiry log. We can match properties to tenants who actually want to be contacted.

How often will you inspect my property?

We take inspections seriously. We inspect every three months and send you a property report with photos shortly after completion. This is very important as most insurance companies require quarterly inspections to be carried out.

When do you pay me?

Either monthly or twice a month, you choose. Financial statements are sent out (e-mail or post) after the first working day of each month and also at year end.

Rent arrears procedures.

Rent is monitored closely and a keen eye is kept on any tenants that may fall behind on a payment, be it rent or water charges. Tenants are contacted by phone / text and e-mailed to advise them of any shortfall. Next a 14 day letter may be sent although the majority of cases are resolved through negotiation before any tenancy tribunal proceedings need to be lodged.

Insurance.

There are numerous suppliers of landlord insurance and we recommend some form of landlord protection insurance to reduce any substantial costs associated with damage or tenants in serious default. Generally, there is some relief then for loss of rent, malicious damage etc. 

By informing your insurance company we are managing your property we can make a claim on your behalf without delay.

What happens if I want to sell my property?

Please contact us FIRST, that way you have the correct tenancy end date assigned to your property. We will inform the tenant of your
intentions and send out the appropriate legal documentation. We can also arrange an obligation free appraisal of your property so that you know it’s worth in the current market.

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